Privacy policy

Privacy Policy

Unless otherwise stated below, the provision of your personal data is neither required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it will have no consequences. This only applies to the extent that no other information is provided in the following processing procedures. Personal data" means any information relating to an identified or identifiable natural person.
Server Logfiles
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You can visit our websites without providing any personal information
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Every time you access our website, usage data is transmitted to us or our web hoster / IT service provider by your Internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the volume of data transferred and the requesting provider. The processing is carried out on the basis of Art. 6 Para. 1 lit. f DSGVO for our overriding legitimate interest in ensuring the smooth operation of our website and improving our services.  
Your data will be transmitted to Canada, among other countries. The EU Commission has issued an adequacy decision for data transfers to Canada.
Contact

Responsible
Contact us if you wish. The contact details of the person responsible for data processing can be found in our imprint.

Initiating contact with the customer by e-mail
If you initiate business contact with us by e-mail, we collect your personal data (name, e-mail address, message text) only to the extent provided by you. The data processing serves the purpose of processing and answering your contact request. If the contact serves to carry out pre-contractual measures (e.g. consultation in case of interest in purchase, preparation of an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 Para. 1 lit. b DSGVO. If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 Para. 1 lit. f DSGVO due to our overriding legitimate interest in processing and responding to your enquiry. In this case, you have the right to object at any time to this processing of your personal data based on Art. 6 (1) f DSGVO for reasons arising from your particular situation.
We will only use your e-mail address to process your request. Your data will subsequently be deleted in compliance with statutory retention periods, unless you have consented to the further processing and use.

 

Collection and processing when using the contact form
. When using the contact form, we collect your personal data (name, e-mail address, message text) only to the extent provided by you. The data processing serves the purpose of contacting you. If the contact serves the implementation of pre-contractual measures (e.g. consultation in case of interest in purchase, preparation of an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 Para. 1 lit. b DSGVO.
If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 Para. 1 lit. f DSGVO for our overriding legitimate interest in processing and responding to your enquiry. In this case, you have the right to object at any time to this processing of your personal data based on Art. 6 (1) (f) DSGVO for reasons arising from your particular situation.
We will only use your e-mail address to process your request. Your data will subsequently be deleted in compliance with legal retention periods, unless you have consented to further processing and use.


Customer Account     Orders    

Customer account
When opening a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing is carried out on the basis of Art. 6 Para. 1 lit. a DSGVO with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of the consent until revocation. Your customer account will then be deleted.
Collection, processing and transfer of personal data when ordering
When you place an order, we collect and process your personal data only to the extent that this is necessary for the fulfilment and processing of your order and for dealing with your enquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide the data means that no contract can be concluded. The processing is based on Art. 6 Para. 1 lit. b DSGVO and is necessary for the fulfilment of a contract with you.
For example, your data will be passed on to the shipping companies and dropshipping providers you have chosen, payment service providers, service providers for order processing and IT service providers. In all cases, we strictly observe the legal requirements. The scope of the data transfer is limited to a minimum.  
Your data will be transferred to Canada, among other countries. The EU Commission has issued an adequacy decision for data transfers to Canada.

Advertising     

Use of the e-mail address for sending newsletters
. We use your e-mail address, irrespective of the processing of the contract, exclusively for our own advertising purposes for sending newsletters, provided that you have expressly consented to this. The processing is based on Art. 6 Para. 1 lit. a DSGVO with your consent. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until the withdrawal. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the distribution list.
Your data will be passed on to a service provider for e-mail marketing within the framework of order processing. A transfer to other third parties does not take place.

Payment service provider      Creditworthiness information     

Use of PayPal
All PayPal transactions are subject to the PayPal data protection declaration. This can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-full


Use of PayPal Express
We use the PayPal Express payment service of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. The data processing serves the purpose of being able to offer you payment via the PayPal Express payment service. In order to integrate this payment service, it is necessary for PayPal to collect, store and analyse data (e.g. IP address, device type, operating system, browser type, location of your device) when you call up the website. Cookies may also be used for this purpose. Cookies enable the recognition of your browser. The use of cookies or comparable technologies takes place with your consent on the basis of § 15 para. 3 p. 1 TMG in conjunction with. Art. 6 para. 1 lit. a DSGVO. The processing of your personal data is carried out with your consent on the basis of Art. 6 Para. 1 lit. a DSGVO. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation. With the selection and use of PayPal Express, the data required for payment processing is transmitted to PayPal in order to be able to fulfil the contract with you with the selected payment method. This processing is carried out on the basis of Art. 6 Para. 1 lit. b DSGVO. Further information on data processing when using the PayPal Express payment service can be found in the associated data protection statement at https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS

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Use of personal data when choosing Klarna payment options
In order to be able to offer you the Klarna payment options, we will transmit personal data, such as contact data and order data, to Klarna. This enables Klarna to assess whether you are able to use the payment options offered by Klarna and to adapt the payment options to your needs. General information about Klarna is available at: https://www.klarna.com/de/. Your personal data will be treated by Klarna in accordance with the applicable data protection provisions and as specified in Klarna's data protection policy at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy.

Cookies
 
Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on a user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that makes it possible to uniquely identify the browser when the website is called up again.
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Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been stored can be deleted at any time. However, we would like to point out that you may then not be able to use all the functions of this website to their full extent.
 
You can find out how to manage (including disable) cookies in the main browsers by following the links below:

 
Technically necessary cookies
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Unless otherwise stated in the privacy statement below, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognise your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognised even after a page change.
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The use of cookies or comparable technologies is based on § 15 para. 3 p. 1 TMG. Your personal data is processed on the basis of Art. 6 Para. 1 lit. f DSGVO due to our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer.
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You have the right to object to this processing of personal data concerning you at any time for reasons arising from your particular situation.
 
Use of Cookiebot
. We use the consent management tool Cookiebot by Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark) on our website. The tool enables you to give your consent to data processing via the website, in particular the setting of cookies, and to exercise your right to withdraw consent already given. The purpose of data processing is to obtain and document the necessary consent for data processing and thus to comply with legal obligations. Cookies may be used for this purpose. The following information, among others, may be collected and transmitted to Cookiebot: anonymised IP address, date and time of consent, URL from which the consent was sent, anonymous, random, encrypted key, consent status. This data is not passed on to other third parties. Data processing is carried out to fulfil a legal obligation on the basis of Art. 6 Para. 1 lit. c DSGVO. For more information on data protection at Cookiebot, please visit: https://www.cookiebot.com/de/privacy-policy/



Analysis    

Use of Google Analytics
. We use the web analysis service Google Analytics of Google LLC on our website. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; „Google“). If you have your usual place of residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller of your data. Google Ireland Limited is therefore the company associated with Google that is responsible for processing your data and complying with the applicable data protection laws. The data processing serves the purpose of analysing this website and its visitors as well as for marketing and advertising purposes. Google will use the information obtained on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The following information, among others, may be collected: IP address, date and time of the page view, click path, information about the browser you are using and the device you are using, pages visited, referrer URL (website from which you accessed our website), location data, purchasing activities. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Google Analytics uses technologies such as cookies, web memory in the browser and pixel counters to analyse your use of the website. The information thus generated about your use of this website is generally transmitted to a Google server in the USA and stored there. The data transfer takes place on the basis of standard contractual clauses, among other things, as suitable guarantees for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks. Both Google and US government agencies have access to your data. Your information may be combined by Google with other information, such as your search history, personal accounts, usage data from other devices and any other information Google may have about you. IP anonymisation is activated on this website. This means that your IP address will be truncated beforehand by Google within member states of the European Union or in other states that are party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. The use of cookies or comparable technologies takes place with your consent on the basis of § 15 para. 3 p. 1 TMG in conjunction with. Art. 6 para. 1 lit. a DSGVO. The processing of your personal data is carried out with your consent on the basis of Art. 6 Para. 1 lit. a DSGVO. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation. Further information on terms of use and data protection can be found at https://www.google.com/analytics/terms/de.html or at https://www.google.de/intl/de/policies/ as well as at https://policies.google.com/technologies/cookies?hl=de.


Use of Google invisible reCAPTCHA
. We use the invisible reCAPTCHA service of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; „Google“) on our website. If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller of your data. Google Ireland Limited is therefore the company associated with Google which is responsible for the processing of your data and for compliance with the applicable data protection laws. This is for the purpose of distinguishing human input from automated, machine processing. In the background, Google collects and analyses usage data that is used by Invisible reCaptcha to distinguish regular users from bots. For this purpose, your input is transmitted to Google and used there. In addition, the IP address and any other data required by Google for the Invisible reCAPTCHA service will be transmitted to Google. This data is processed by Google within the European Union and, where applicable, also in the USA.
There is no EU Commission adequacy decision for the USA. The data
transmission takes place, among other things, on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks.
The use of cookies or comparable technologies takes place with your consent on the basis of § 15 para. 3 p. 1 TMG in conjunction with. Art. 6 para. 1 lit. a DSGVO. The processing of your personal data is carried out with your consent on the basis of Art. 6 Para. 1 lit. a DSGVO. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation. Further information on Google reC
APTCHA and the associated data protection statement can be found at: https://www.google.com/recaptcha/intro/android.html and https://www.google.com/privacy


Rights of data subjects and retention period

Duration of storage
After the contract has been fully processed, the data will initially be stored for the duration of the warranty period, then taking into account statutory, in particular tax and commercial law retention periods, and then deleted after expiry of the period, unless you have consented to further processing and use.
Rights of the Data Subject
If the legal requirements are met, you have the following rights under Articles 15 to 20 of the GDPR: the right to information, the right to rectification, the right to erasure, the right to restriction of processing, the right to data portability. In addition, you have the right to object to processing based on Art. 6 (1) f DSGVO and to processing for the purposes of direct marketing in accordance with Art. 21 (1) DSGVO.
Right to lodge a complaint with the supervisory authority
Pursuant to Article 77 of the GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that your personal data is not being processed lawfully. You can lodge a complaint with, among others, the supervisory authority responsible for us, which you can reach at the following contact details:

Hessian Commissioner for Data Protection and Freedom of Information
PO Box 3163
65021 Wiesbaden
Tel.: +49 611 14080
Fax: +49 611 1408900 or +49 611 1408901
E-mail: poststelle@datenschutz.hessen.de


Right of objection
If the personal data processing listed here is based on our legitimate interest pursuant to Art. 6 (1) f DSGVO, you have the right to object to this processing at any time with effect for the future for reasons arising from your particular situation. After the objection has been made, the processing of the data concerned shall be terminated, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the purpose of asserting, exercising or defending legal claims.
Last update: 27.10.2020