Refund policy

Right of withdrawal for consumers 
(Consumer is any natural person who enters into a legal transaction for purposes which are predominantly neither commercial nor self-employed)
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Cancellation policy

Right of withdrawal
You have the right to cancel this contract within 14 days without giving any reason. The revocation period is 14 days from the day of

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- on which you or a third party named by you, who is not the supplier, have taken possession of the goods or has taken possession of the goods, if you have ordered one or more goods as part of a uniform order and these are or will be delivered uniformly;

- on which you or a third party named by you, who is not the supplier, have taken possession of the last goods or has taken possession of them, if you have ordered several goods as part of a single order and these are delivered separately;
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- on which you or a third party named by you, who is not the supplier, have taken possession of the last partial consignment or the last item, or has taken possession of it, if you have ordered goods that are delivered in several partial consignments or items;

To exercise your right of cancellation, you must contact us (Alexander Dressel, Nicolaus-Groß-Straße 6, 36093 Künzell, Telefonnr. (+4915223480828, e-mail address: webshop@jellyfish-farm.com) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract. You can use the enclosed sample cancellation form, which is, however, not mandatory.
To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of withdrawal

If you withdraw from this contract, we will reimburse you for all payments we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within 14 days: 14px;"> days
from the day on which we received the notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used in the original transaction, unless otherwise expressly agreed with you; in no case will you be charged for this repayment.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods without delay and in any event within 14 days from the day on which you notify us üabout the revocation of this contract to us return or ühand over. The deadline is met if you send the goods before the expiry of the deadline of 14 days.
You shall bear the direct costs of sending the goods by parcel post and the direct costs of sending the goods that are not sent by parcel post.  The costs for goods that are not suitable for parcel shipment shall be estimated at a maximum of approximately EUR 50.
You shall only be liable for any loss in value of the goods if this loss in value is attributable to handling of the goods that is not necessary for testing the quality, characteristics and functioning of the goods.

Exclusion or exclusion grounds

The right of withdrawal does not apply to contracts


- for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is required or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods that can spoil quickly or whose expiry date would be quickly exceeded;
- for the supply of alcoholic beverages, the price of which was agreed at the time of conclusion of the contract, but which can be delivered at the earliest 30 days after conclusion of the contract and the current value of which depends on fluctuations in the market over which the entrepreneur has no influence;
- for the supply of newspapers, periodicals or magazines with the exception of subscription contracts.

The right of withdrawal expires early in the case of contracts
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- for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery;
- for the delivery of goods, if these have been inseparably mixed with other goods after delivery due to their nature;
- for the delivery of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery;
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Sample cancellation form

(If you wish to cancel the contract, please fill in and return this form)
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- To Alexander Dressel, Nicolaus-Groß-Straße 6, 36093 Künzell, email address: webshop@jellyfish-farm.com :

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/
  the provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of the consumer(s)
- Address of the consumer(s)
- Signature of consumer(s) (only if notice is given on paper)
- Date

(*) Delete where inapplicable.